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Evateck
Case Study

MIDZHUR-MMCSupporting Manufacturing Operations With Dedicated Back-Office Support

How MIDZHUR-MMC strengthened its operational capacity with dedicated back-office support covering documentation, data management, shipment coordination and day-to-day administrative workflows.

Defence Manufacturing 2 min read
MIDZHUR-MMC case study illustration: back-office documentation, shipment tracking and partner coordination

Overview

MIDZHUR is a growing ammunition manufacturer based in north-western Bulgaria, producing ammunition at its dedicated production complex. The company combines controlled manufacturing, lot acceptance testing and expanding production capabilities to serve defence-sector partners. As operations expanded, MIDZHUR-MMC needed additional capacity to manage the administrative and coordination work surrounding its core manufacturing activities. Evateck provides dedicated operational support across documentation, data entry, shipment tracking, back-office workflows and partner communication.

"As our operations continue to grow, having a reliable team supporting the administrative side of the business allows our internal specialists to stay focused on production, quality and our customers. Evateck provides the flexibility and operational capacity we need as we scale."

Albert

COO, MIDZHUR-MMC

Results

  • 30% reduction in administrative workload for the internal team.
  • 500+ operational records and updates processed monthly.
  • 95%+ of assigned tasks completed within agreed SLAs.
  • Faster coordination across suppliers, partners and internal teams.
  • A flexible support layer that can scale alongside MIDZHUR's operations.

About MIDZHUR-MMC

MIDZHUR-MMC is a Bulgarian ammunition manufacturer focused on cartridges for Western and Eastern standards. Its production complex includes manufacturing, testing, packaging and storage capabilities, with a focus on quality, reliability and traceability.

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