Shared Team
Best for small to medium volumes
- Team of 5–6 agents handling several clients simultaneously
- Ideal for small to medium request volumes
- 24/7 coverage with rotating shifts
- Fast onboarding and cost efficiency
Pricing
Flexible Pricing for Every Stage of Growth
Build your customer support team with a transparent, pay-as-you-go model — no hidden fees, no long-term commitments.
What's included in every plan
Everything you need to launch
- Full onboarding & training
- 24/7 coverage
- Multilingual agents
- ISO 27001 & GDPR compliance
- Monthly performance reports
- No setup or cancellation fees
Engagement models
Choose Your Support Model
Two flexible engagement models — same Evateck quality.
Most Popular
Dedicated Team
Best for medium to high volumes
- Agent or team working exclusively on your project
- Suited to medium and high request volumes
- Flexible schedule and multilingual support
- Level 1 & 2 support, including technical assistance
Process
How Pricing Works
From first conversation to live support in under a week.
01
Share Your Needs
Tell us your volume, channels, and language requirements.
02
Receive a Custom Quote
Transparent monthly pricing within 24 hours.
03
Launch in a Week
Start with as few as 2 agents, no setup costs.
FAQ
Pricing FAQ
Straight answers about how billing, scope, and flexibility work.
Custom quote
Get Your Custom Support Quote
Tell us about your current setup and our team will prepare a personalized 24/7 support plan and cost comparison within one business day.
What you'll get
- A personalized 24/7 support plan tailored to your channels and languages.
- Side-by-side cost comparison vs. your current in-house setup.
- Recommended team composition and ramp-up timeline.
- Compliance summary covering ISO 27001, GDPR (and HIPAA if relevant).
- A dedicated CX specialist as your point of contact.
Trusted by hundreds of brands, from startup to enterprise.
Northwind
Acme Co.
Lumen
Vertex
Aperture
Helix