Flexible BPO pricing for every stage of growth
Build your outsourced operations with a transparent, pay-as-you-go model — no hidden fees, no long-term commitments. Scale up during peaks, scale down when you don't need us.
What's included in every plan
Everything you need to launch
Process
How pricing works
From first conversation to live operations in under a week.
Share Your Needs
Tell us your workload, channels, BPO categories, and language requirements.
Receive a Custom Quote
Transparent monthly pricing within one business day.
Launch in a Week
Start with a small pod, no setup costs. Scale as your operations grow.
What shapes your price
Pricing is based on the operators and hours you actually use each month. We don't publish a flat rate because the same headcount costs different amounts depending on the work. These are the factors we quote against:
- Team model. A dedicated team works only on your account; a shared team is a cost-efficient option for smaller volumes.
- Workload and coverage. Monthly volume, opening hours, and whether you need 24/7 shifts.
- Process type. Customer operations, back-office, moderation, KYC, data, or a mix of them.
- Channels and languages. Email, chat, voice, and the languages your customers use.
Engagement models
- Ongoing monthly. A team on your account, billed monthly on the operators and hours you use. Scale up for peaks and down when volume drops, with no long-term contract.
- Project-based. Short-term capacity for campaigns, product launches, moderation surges, or one-off back-office and data projects. Extend or pause at any time.
- Combined. One engagement can span several categories, with one point of contact, one monthly invoice, and a shared QA layer. Most clients start with one category and expand.
Training, QA, and monthly reporting are included in the rate. There are no setup, onboarding, or cancellation fees. Share your workload below and you'll get a custom quote within one business day.
FAQ
Pricing FAQ
Straight answers about how billing, scope, and flexibility work.
Trusted by ambitious brands across every vertical.
Custom quote
Get your custom BPO quote
Tell us about your current setup and our team will prepare a personalised operations plan and cost comparison within one business day.
What you'll get
- A personalised 24/7 operations plan tailored to your categories, channels, and languages.
- Side-by-side cost comparison vs. your current in-house setup.
- Recommended team composition and ramp-up timeline.
- Compliance summary covering ISO 27001, GDPR (and HIPAA if relevant).
- A dedicated operations specialist as your point of contact.