Content Moderation Outsourcing
Trained teams that review your user-generated content around the clock, against your policies, inside your tools, with a QA layer on every engagement.
What content moderation outsourcing means in practice
Content moderation outsourcing means handing the review of user-generated content, such as listings, posts, comments, images, and video, to a trained external team. Your automated filters still catch clearly prohibited content. Evateck moderators handle what needs judgment: borderline cases, context, and escalations.
We train moderators on your guidelines and escalation rules, work inside your moderation tools and queues, and report on turnaround time, accuracy, and coverage.
Related reading: What Is Content Moderation Outsourcing? · How to Measure Content Moderation Quality
How it works
We absorb your SOPs, train the team, and set up access to your stack. Most teams go live in under two weeks.
Related reading: Global 3D Marketplace case study
What we handle
What we handle
Marketplace listing and product review
User-generated content moderation
Community forum and comment moderation
Trust & safety escalation workflows
Structured moderation QA and reporting
Multilingual moderation and review
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Marketplace listing and product review
User-generated content moderation
Community forum and comment moderation
Trust & safety escalation workflows
Structured moderation QA and reporting
Multilingual moderation and review
Who it's for
Who it's for
Marketplaces and e-commerce platforms
Online communities and forums
Platforms with user-generated content
Teams with seasonal or sudden volume spikes
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Marketplaces and e-commerce platforms
Online communities and forums
Platforms with user-generated content
Teams with seasonal or sudden volume spikes
See how we support e-commerce operations.
How we work
How we work
Moderators trained on your specific guidelines, not generic policies
24/7 coverage across time zones
We operate inside your existing tools
Clear SLAs on turnaround time, accuracy, and coverage
ISO 27001-aligned and GDPR-ready data handling
Flexible scaling for volume spikes
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Moderators trained on your specific guidelines, not generic policies
24/7 coverage across time zones
We operate inside your existing tools
Clear SLAs on turnaround time, accuracy, and coverage
ISO 27001-aligned and GDPR-ready data handling
Flexible scaling for volume spikes
This is part of our broader BPO service stack.
Multilingual coverage
Multilingual coverage
Moderation and review in 40+ languages, handled by people who read them.
Benefits
Benefits
Capacity that follows your volume
Round-the-clock coverage
Multiple languages
Predictable, measurable quality
FAQ
Frequently asked questions
Straight answers about how our content moderation teams work.
Ready to scale your content moderation?
Talk to our team — we'll scope a moderation workflow that fits your guidelines and volume.
Month-to-month, no long-term commitments