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Evateck
KYC & Identity Verification

KYC & Identity Verification Outsourcing

Trained teams that run your KYC and identity verification workflows — accurately, at scale, and inside your existing tools.

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What KYC outsourcing means in practice

KYC outsourcing means handing the manual, high-volume part of customer verification to a trained external team. Your verification provider or in-house system still runs the automated checks. Evateck operators review the documents and cases those checks flag, resolve edge cases, follow up with users who drop out of onboarding, and log every decision for audit.

We work inside the tools you already use, such as Onfido, Sumsub, Jumio, and Persona, and follow your SOPs and risk rules. Evateck augments your compliance program; your organization keeps ownership of KYC/AML decisions and final sign-off.

How a KYC engagement runs

  1. 1. Scope. We review your case types, document types, jurisdictions, volumes, and SLAs, and agree on a shared or dedicated team model.
  2. 2. Onboarding and training. The team learns your SOPs, escalation rules, and verification tools before handling live cases. Most teams go live in approximately two weeks, depending on scope.
  3. 3. Live operations. Operators work your queue with a QA layer on top: sampled reviews, accuracy checks, and a full audit trail on every case.
  4. 4. Reporting and scaling. You get regular performance reporting against agreed SLAs, and capacity moves up or down as your verification volume changes, with no long-term lock-in.

What we handle

What we handle

Document verification (passports, IDs, proof of address)

Identity verification support — reviewing and resolving flagged cases

KYC onboarding support and drop-off recovery

Manual review of edge cases and escalations

A QA layer for accuracy and consistency at scale

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Who it's for

Who it's for

Fintech and neobanks

Crypto and payments companies

Marketplaces and platforms with user verification

Any regulated business that needs scalable KYC capacity

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See how we support fintech operations.

How we work

How we work

We operate inside your existing KYC and verification tools — we adapt to your platforms, workflows, and SOPs rather than forcing a switch

Dedicated or shared teams

KPI-driven operations with clearly defined SLAs, QA processes, and performance reporting

Full audit trail on every case

ISO 27001-aligned and GDPR-ready processes

AML-trained teams supporting your screening workflows — Evateck augments your compliance program; your organization retains ownership of KYC/AML decisions and final sign-off

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This is part of our broader BPO service stack.

Multilingual coverage

Multilingual coverage

Multilingual verification teams across English, German, French, Spanish, Italian, Portuguese, Polish, Dutch, Romanian, Czech, Slovak, and Hungarian — with additional languages available based on project requirements.

EnglishGermanFrenchSpanishItalianPortuguesePolishDutchRomanianCzechSlovakHungarian

Benefits

Benefits

Scale verification volume without hiring

Reduce onboarding time

Keep compliance standards high

Transparent reporting and QA layer

FAQ

Frequently asked questions

Straight answers about how our KYC and identity verification teams work.

Ready to strengthen your KYC verification process?

Talk to our team — we'll design a KYC verification workflow that fits your process and budget.

Book a Call Talk to an Expert

Month-to-month, no long-term commitments