Question 1

How quickly can a KYC team go live?

Accepted Answer

Most teams go live in approximately two weeks, depending on project scope and training requirements. We scope every engagement individually and walk you through a realistic plan once we understand your setup.

Question 2

Do you work with our existing verification provider?

Accepted Answer

Yes. Our teams are trained to operate inside the KYC and verification tools you already use, so there's no need to switch platforms or rebuild your workflow.

Question 3

How do you handle data security and compliance?

Accepted Answer

Our operations are ISO 27001-aligned and GDPR-ready, with role-based access, secure handling of personal and sensitive data, and a full audit trail on every case. We augment your compliance program — your organization retains ownership of KYC/AML decisions and final sign-off.

Question 4

Can you support multiple countries and document types?

Accepted Answer

Yes. Our teams work across a broad range of document types and jurisdictions, with multilingual coverage across major European languages and additional languages available on request.

Question 5

What does pricing look like?

Accepted Answer

Pricing is pay-as-you-go, with shared or dedicated team options and no long-term lock-in — you pay for the capacity you use. See our Pricing page for details, or get in touch for a tailored proposal.

Question 6

Do you provide audit-ready reports?

Accepted Answer

Yes. Every case is logged with a full audit trail, and we provide QA checkpoints and performance reporting tailored to your compliance and operational requirements.

KYC & Identity Verification Outsourcing

What we handle

Document verification (passports, IDs, proof of address)

Identity verification support — reviewing and resolving flagged cases

KYC onboarding support and drop-off recovery

Manual review of edge cases and escalations

A QA layer for accuracy and consistency at scale

Document verification (passports, IDs, proof of address)

Identity verification support — reviewing and resolving flagged cases

KYC onboarding support and drop-off recovery

Manual review of edge cases and escalations

A QA layer for accuracy and consistency at scale

Who it's for

Fintech and neobanks

Crypto and payments companies

Marketplaces and platforms with user verification

Any regulated business that needs scalable KYC capacity

Fintech and neobanks

Crypto and payments companies

Marketplaces and platforms with user verification

Any regulated business that needs scalable KYC capacity

How we work

We operate inside your existing KYC and verification tools — we adapt to your platforms, workflows, and SOPs rather than forcing a switch

Dedicated or shared teams

KPI-driven operations with clearly defined SLAs, QA processes, and performance reporting

Full audit trail on every case

ISO 27001-aligned and GDPR-ready processes

AML-trained teams supporting your screening workflows — Evateck augments your compliance program; your organization retains ownership of KYC/AML decisions and final sign-off

We operate inside your existing KYC and verification tools — we adapt to your platforms, workflows, and SOPs rather than forcing a switch

Dedicated or shared teams

KPI-driven operations with clearly defined SLAs, QA processes, and performance reporting

Full audit trail on every case

ISO 27001-aligned and GDPR-ready processes

AML-trained teams supporting your screening workflows — Evateck augments your compliance program; your organization retains ownership of KYC/AML decisions and final sign-off

Multilingual coverage

Benefits

Scale verification volume without hiring

Reduce onboarding time

Keep compliance standards high

Transparent reporting and QA layer

Frequently asked questions